Published on 02-09-2023
In this blog post, I share 12 principles for building a successful chatbot, based on my experience of six years in managing chatbot development projects.
Published on 09-06-2023
In this blogpost, I share most common mistakes made when training NLU-powered chatbots and how to avoid them.
Published on 23-05-2023
In this blog post, I share six ideas how you can integrate GPT-based building components into your chatbot. I share some prompt suggestions and demonstrate the process of refining these prompts.
Published on 14-05-2023
Many chatbot classifications exist, in this blogpost I want to walk you through the one I personally use to talk with my clients. I will talk about 3 different types of chatbots: button-based, NLU-powered and Generative AI.
Published on 06-05-2023
In this blogpost, I will share four ways in which my workflow as a conversation designer has changed since I started using ChatGPT as my assistant to help me write better dialogues.